It’s the recession I tell ya! Everyone is cutting budgets left, right and center and besides the loss of jobs, the biggest fallout is the customer experience at the DMV locations. And a DMV office in a big city like SF ain’t different than any other.
During my quest to find a location, I think the government had to shut down all but one location for all of San Fran. I tried to walk into the location and there was a line stretching around the building. Thinking it might be easier to circumvent the line by taking an appointment I tried to make an online appointment and the earliest available was a month and a half away!
With the huge budget problem all states are facing, and the reluctance of the recession to completely go away it might be a while before any improvements can be expected. In the mean time, brace yourselves.